Same easy software. New AI superpowers
Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.
Happy customers. Energized employees. That’s impact.
Choose one. Or all. You’ll see better customer relationships and happier employees—without the bloat, hassle, and expense of typical business software. Plus, you’ll get plenty of help from Freddy AI.
FRESHWORKS PRODUCTS
All SaaS, no bloat.
Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshmarketer
Attract, engage, and nurture your customers through the engagement channels they love.
Freshchat
Have more meaningful conversations, across every channel, with every customer.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
All products and trials
Join 250,000+ businesses who sell smarter & faster with Freshworks
Don’t just take it from us
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Mike Hopkins
Senior VP, Sales and Service, Blue Nile
Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments.
Christy Cooper
Senior IT Operations Analyst, Alterra Mountain Company
We use Freshservice for everything, and that just makes it really easy—regardless of what you need as an employee—to know that you can always just go to this tool and you’re going to get whatever you need.
Rey Davila
System Administrator, Allbirds
TRENDING
See what’s next
News, events, and insights into the ways Freshworks is making work faster, easier, and more human with advanced AI.
Q2 ’23 Launch: Virtual Event—watch on demand
Explore our latest AI-driven innovations and vision for the future.
The new CX priorities for 2023
Discover the top 5 areas of focus for customer service leaders in 2023 from experts across the globe.
Announcing Freddy AI + GPT
We’re bringing the power of AI and GPT models to the Freshworks product suite
Gartner names Freshworks a Challenger
Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™ for IT Service Management Platforms.
100 innovations and ideas shaping business
Freshworks CIO says companies will deploy more bots in 2023 to reduce human dependance on mundane tasks, reduce cost and margin of error.
2023 AI and machine learning predictions
Freshworks CX advisor Colin Crowley predicts a greater focus on the quality of AI engagement in 2023.
LIFE AT FRESHWORKS
Build your career with us
Freshworks is 5,000+ employees in 30+ countries focused on one goal: to help more people find success. Come do your best work with us.