Same easy software. New AI superpowers

Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.

Happy customers. Energized employees. That’s impact.

Choose one. Or all. You’ll see better customer relationships and happier employees—without the bloat, hassle, and expense of typical business software. Plus, you’ll get plenty of help from Freddy AI.


All SaaS, no bloat.


Modernize IT service and operations with an intuitive, completely integrated IT.


Scale faster with a unified, intelligent customer support platform.


Attract, engage, and nurture your customers through the engagement channels they love.


Have more meaningful conversations, across every channel, with every customer.


Sell smarter and faster while leaving time-consuming tasks to automation.

All products and trials

Join 250,000+ businesses who sell smarter & faster with Freshworks

Don’t just take it from us


See what’s next

News, events, and insights into the ways Freshworks is making work faster, easier, and more human with advanced AI.

Q2 ’23 Launch: Virtual Event—watch on demand

Explore our latest AI-driven innovations and vision for the future.

The new CX priorities for 2023

Discover the top 5 areas of focus for customer service leaders in 2023 from experts across the globe.

Announcing Freddy AI + GPT

We’re bringing the power of AI and GPT models to the Freshworks product suite

Gartner names Freshworks a Challenger

Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™ for IT Service Management Platforms.

100 innovations and ideas shaping business

Freshworks CIO says companies will deploy more bots in 2023 to reduce human dependance on mundane tasks, reduce cost and margin of error.

2023 AI and machine learning predictions

Freshworks CX advisor Colin Crowley predicts a greater focus on the quality of AI engagement in 2023.


Build your career with us

Freshworks is 5,000+ employees in 30+ countries focused on one goal: to help more people find success. Come do your best work with us.

A new way to your goals, Freshworks integrates and serves

60,000+ global customers found a better way to work. Your turn.

Start your 21-day free trial. No credit card required.