If you are searching for the top substitute for AnyDesk, Zoho Assist is the best option with its unique features. Zoho Assist combines security and seamless remote support at half of the price.
If you wish to check, please refer to the information below. Know more about how Zoho Assist is the best AnyDesk alternative.
Overview:
What is Zoho Assist?
Zoho Assist is a cloud-based software that provides secure, reliable, high-quality remote desktop solutions. It offers complete connections to your PCs, laptops, mobile devices, and servers and access to top features like File Transfer, Multi-Monitor Navigation, sending, Reboot and reconnecting, session transfer, importing Google Contacts, Custom reports, and many more.
Features of Zoho Assist
Zoho Assist offers plenty of features that make it better than any other remote software.
Here are some features given below:
- With the help of the desktop plugin feature, you can quickly start a remote support or solo session directly from your desktop, eliminating the need to visit the Zoho Assist website each time.
- Zoho Assist provides a remote support session across various time zones, allowing file transfers of up to 5GB.
- Text, audio, and video chat can be used during a support session.
- You can start a remote support or solo session directly from your desktop with the help of the desktop plugin feature.
- With the help of Wake on LAN, you can swiftly boot or turn on a remote computer from the position of being completely shut down.
- Even if your remote client is not physically there, you can control the computer by utilizing the unattended remote access capability from any location.
- Zoho priority is user security, so it provides the best security service with 256-bit AES encryption, a powerfully built firewall configuration, and a multi-factor authentication process.
- Zoho Assist integrated the leading help desk solutions, such as Zoho’s desk, G Suite, Zendesk, and more. It helps you to customize software and employs unattended access capabilities.
- Zoho Assist provides features like Swap Screen, Screen Sharing, and application sharing between you and the technician.
- With the help of Zoho Assist, you can easily connect with multiple monitors. You can remotely restart the computer during the session and immediately reconnect without breaking the connection.
It’s Time to Switch to Zoho Assist from AnyDesk!
Let’s Compare Zoho Assist with Anydesk, and we aim to simplify the process of selecting the most suitable option for your requirements.
Zoho Assist Pricing
Running a small business requires specific necessities. Use a service that offers more features at a lower cost. If you are using AnyDesk, then switch to Zoho Assist and save money up to 30 percent.
Easy to Access
Zoho Assist gives easy access to your remote support console directly from your browser. The web-based console of this remote desktop software allows technicians to troubleshoot now from their browsers without downloading on their end. Zoho Assist is the best alternative to Anydesk as it provides browser-based access from anywhere at any time.
License Sessions
Zoho Assist offers unlimited concurrent license sessions when using an unattended device, while AnyDesk allows only two concurrent licenses simultaneously.
Technician Licenses
Only 50 technician licenses are available under the AnyDesk advanced package, while Zoho Assist has unlimited technicians who can connect to unattended computers.
Help Centre
Zoho assists 24X7 available, 365 days a year, to support their customers worldwide. Zoho Assist allows technicians and customers to communicate via text, audio, and video chat, while AnyDesk only offers text chat.
Functions
Zoho Assist offers 28 functions such as API, Access controls/permissions, change management, multiple monitor access, file transfer, Incident management, live chat, real-time chat, SSL security, screen sharing, session recording, summary records, and so on, While AnyDesk only offers 23 functions to their customers.
Why do you have to choose Zoho Assist instead of AnyDesk?
- Zoho Assist provides one security solution for your support requirements.
- Zoho Assist is easy to use.
- Customers are using Zoho Assist instead of Anydesk not because of prices but their unmatched services.
- The Zoho Assist standard remote support and unattended access plans provide access to 25 unattended computers for unlimited support technicians.
- It gives you 256-bit AES encryption to ensure maximum security at costs during remote desktop access.
- It provides 24×7 customer service by phone, chat, or email.
- Zoho Assist standard saves 40% or more on your annual subscription price.
Zoho Assist benefits:
Zoho Assist is a tool that allows for remote support and access. It offers several benefits, making it a valuable tool for businesses and individuals. Here are some key benefits of using Zoho Assist:
- Remote Support: Zoho Assist allows you to remotely access and control computers or mobile devices, enabling you to provide technical support and resolve issues without being physically present. Eliminating the need for it helps save time and resources—on-site visits.
- Easy Setup and Use: Zoho Assist Our product Our design prioritizes user-friendliness, ensuring ease of use. Set up. It offers a simple installation process and provides clear instructions for technicians and end-users. It makes it accessible to users with varying technical expertise.
- Secure and Encrypted Connections: Zoho Assist ensures secure remote connections by utilizing industry-standard encryption protocols. It employs SSL and 256-bit AES encryption to protect data transmission, preventing unauthorized access and ensuring the privacy and confidentiality of remote sessions.
- File Transfer and Chat: Zoho Assist includes file transfer and chat features besides remote control. Technicians can securely transfer files between their computer and the remote device, making it convenient for sharing documents or installing software. The built-in chat functionality enables real-time communication during support sessions.
- Multi-platform Support: Zoho Assist supports various platforms, including Windows, Mac, Linux, iOS, and Android. This cross-platform compatibility allows you to provide remote support to multiple devices and operating systems, expanding your support capabilities.
- Customization and Branding: Zoho Assist offers customization options, allowing you to personalize the software with your branding. Customizing the remote support interface with your company’s logo and colors creates a consistent and professional customer experience.
- Reporting and Analytics: Zoho Assist provides reporting and analytics features to help you track and analyze support activities. You can generate reports on session duration, customer satisfaction ratings, technician performance, etc. This data can be used to evaluate support efficiency, identify areas for improvement, and make data-driven decisions.
- Integration with Other Tools: Zoho Assist integrates with other Zoho products and third-party applications, expanding its functionality and enhancing workflow. For example, it integrates with Zoho CRM, Zoho Desk, and other Zoho apps to streamline support processes and improve collaboration.
- No matter how big or small your business is, we are here to help. Services are scalable to meet your needs. Zoho Assist is designed to scale with your needs. It offers different pricing plans to accommodate varying usage levels and provides options for team collaboration, allowing multiple technicians to work together on support cases.
Overall, Zoho Assist offers comprehensive features, security measures, and ease of use, making it a beneficial tool for remote support and access. It can help businesses enhance customer support, reduce downtime, and increase productivity by efficiently resolving technical issues.
Conclusion
When selecting remote desktop software, choosing the right one for your needs is essential. The business now becomes apparent, but how you will onboard Zoho Assist for your business still needs to be solved.
Abloom Technocrats is an authorized Zoho partner offering every business the best and most distinctive solutions. Abloom has substantial experience that gives insight into the market and the ability to use the most up-to-date technologies to provide customers with a great experience.
Zoho Assist is the best alternative to Anydesk. Try Zoho Assist today with the help of Abloom Technocrats and enjoy all the benefits at a reasonable price.
